A CALL CENTER PLATFORM
THAT COMBINES LEAD ENGAGEMENT AND CRM INTO ONE SIMPLE APPLICATION
Indition CRM for Call Centers gives valuable insight for each customer in one simple dashboard. Multi-Agent teams can access customer accounts and make quick decisions on the fly providing unparalleled customer support, while improving operational efficiency.
- Data Import
- Deal & Lead Management
- Activity Tracker
- Sales Goals
- Native Mobile Apps
- Leader Boards
- No Software or Hardware
CUSTOMER MANAGEMENT FOR YOUR CALL CENTER AND SALES TEAMS
- View all customer information in one simple window.
- Customizable and extensible.
- Reduces time to handle calls with increased efficiency.
- Simplifies the return merchandise authorization and processes.
- Allows call center agents to manage online transactions for customers.