Responsive Support and Troubleshooting
We understand that issues can arise unexpectedly, which is why our responsive support team is available to address any technical challenges or concerns promptly. With dedicated support channels and rapid response times, we ensure that your team receives the assistance they need whenever they need it, minimizing disruptions and maximizing productivity.
Customized Training Programs for Skill Enhancement
Empower your team with our customized training programs tailored to your specific software and website requirements. Whether you're looking to onboard new employees or upskill existing staff, our comprehensive training sessions cover everything from basic functionality to advanced features, equipping your team with the knowledge and skills they need to succeed.
Performance Monitoring and Analytics
Gain valuable insights into your software and website performance with our advanced monitoring and analytics solutions. Track key metrics, identify areas for improvement, and make data-driven decisions to optimize performance, enhance user experience, and drive business growth.
Continuous Improvement and Optimization
We believe in continuous improvement to drive ongoing success. Our team regularly assesses your software and website performance, identifies opportunities for optimization, and implements iterative improvements to ensure that your digital assets remain cutting-edge and competitive in today's ever-evolving digital landscape.
Our eCommerce Maintenance & Training
Services primarily include:
- Code audit & rescue
- Upgrades & updates
- Module installations
- Google Analytic reports
- Site monitoring & outage resolution
- Template changes
- Server changes
- Fix existing or create new forms
- Product additions & removals
- Payment gateways
- HTML/CSS changes
- Banner creation for new arrivals/special promotions
- Voice & email support
- Campaign development & management
- Training courses & materials